What’s New
When a client saves a search on your Connect site, they can now be alerted the moment new listings match — by email, text, or both — sent from your own identity and logged on their contact timeline.
Features
- New-match alerts by email and text. As new listings match a saved search, Sure Send sends an agent-branded alert with listing cards and a link back to your Home Search page. Email comes from your connected mailbox or sending identity; text comes from your own number, with all the usual opt-out and compliance protections.
- Client-chosen channels and frequency. When a client saves a search, they pick how they want to hear about matches — Email and/or Text — and how often: Instant, Daily digest, or Weekly digest. Email defaults on and the frequency defaults to Daily. Clients can change these anytime from their account, and you can adjust them per search from the contact’s Saved Searches tab.
- Editable alert templates. From the Connect dashboard’s new “Search alerts” settings, customize the alert email subject and intro plus the text message. Listing cards, the “See all new matches” button, and the unsubscribe / “Reply STOP” footers are always added automatically, so opt-out is never lost.
- New automation trigger — “Search Alert Sent.” Build automations that run when a saved-search alert goes out to a contact (for example, add a tag or start a follow-up sequence), with the search name, channels, and match count available to your workflow.