Feature
Emails now appear in My Inbox
Your synced emails now show up alongside texts, calls, and voicemails in My Inbox — one unified personal feed.
Read more →Changelog
Product Updates & Releases
Bug Fix
Fix newsletter open, click, and delivery tracking for SendGrid & Mailgun
Campaign opens, clicks, and deliveries now record correctly. Webhook signing self-heals on SendGrid, Mailgun shows an honest health status, and new API providers configure their webhooks automatically.
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Feature
Pin notes to the top of a contact
Pin important notes so they always appear above other notes on a contact (and company/contract) — on web, mobile, and the Partner API.
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Feature
New Zapier triggers: 'Tag Added to Contact' and 'Tag Removed from Contact'
Build Zaps that fire only when a specific tag is added (or removed) on a Sure Send contact, instead of every time the contact is touched.
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Improvement
Surface send-only state on team-wide OAuth email providers
Team-wide Gmail and Outlook providers now show a clear 'Send-only' badge with a tooltip explaining that inbound sync is disabled, so admins can spot when inbound mail is not being synced back into the CRM.
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Bug Fix
callsUpdated webhook: exactly one event per dialer call's terminal state
Follow-up to the 2026-05-14 fix — dialer calls now emit exactly one callsUpdated webhook per terminal state, with stable outcome and duration.
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Improvement
Easier 'Set as primary' for emails, phones, and addresses
A new inline star button lets anyone promote a secondary email, phone, or address to primary with one click — including team members on locked contacts. Edit, Delete, and Add now live in a dedicated menu for a cleaner row.
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Bug Fix
Fix smart list date-range filters on custom date fields returning zero results
Smart list filters using =, !=, >, >=, <, <=, and between operators on custom date fields now return the correct contacts instead of always returning zero.
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Bug Fix
Fix Zapier 'New Person' Zaps that stopped firing after toggling the Zap
Toggling a Zap off and on (or editing and re-saving) no longer leaves stale duplicate subscriptions that swallow webhook deliveries.
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Bug Fix
Fix Activity Leaderboard This Year and Last Year filters
The Activity Leaderboard's This Year and Last Year date range filters now return the full year of activity instead of silently falling back to one month of data.
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